Summary
As part of your dealings with Betta Fit Auto Centre Limited we will collect and otherwise process personal information about you in order to supply goods and services to you and to administer our relationship with you. This may involve sharing your personal information with third parties in very limited circumstances. This Privacy Policy describes in detail how we will use your personal information and how you can exercise your rights with respect to your personal information.
If we decide to change this Privacy Policy, we will post the updated Privacy Policy on our website so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. The updated Privacy Policy will take effect as soon as it is posted on our website.

 

Introduction
In this Privacy Policy, references to we, us or our (or words of similar import) means Betta Fit Auto Centre Limited that processes your personal information (as defined below) and interacts with you.
In this Privacy Policy, references to you mean the person whose personal information (as defined below) we collect, use and process. This includes anyone who visits our website, contacts us in connection with the purchase of any goods or services we provide or otherwise interacts with us.
In this Privacy Policy, references to a website means any website owned and operated by or on behalf of Betta Fit Auto Centre  Limited.

 

We are committed to protecting your privacy. We will use your personal information in accordance with the Data Protection Act 1998 up to and including 24 May 2018 and the EU General Data Protection Regulation 2016/679 thereafter (GDPR) (together the Data Protection Legislation) and other applicable laws and regulations that relate to data protection and privacy.

 

Who is responsible for your personal information?
For the purposes of the Data Protection Legislation Betta Fit Auto Centre Limited is the data controller in respect of your personal information that we collect and process as further described in this

 

 

Privacy Policy
We may share your personal information with other organisations that may receive and process your personal information as a data controller in their own right. Please see below for further information.
What information do we collect?
We may collect and process information about you, including your name, , address, contact details (including email address and mobile phone number), vehicle details, purchase history and data collected as part of our normal day-to-day business). This information is referred to in this Privacy Policy as personal information.
In particular, we may collect and process the following personal information about you:

• Information that you provide by filling in forms, including those on our website.
• Details about the transactions you carry out with us including parts purchases and purchases of other goods.
• CCTV footage in which you feature when you visit our premises.
• Information contained in and records of communications between us, including e-mails, letters and text messages.
• Details of your visits to our websites, including, but not limited to, traffic data, location data (including the country and telephone area code where your computer is located), IP address and the resources that you access (including the pages of our website that you view).
• We will collect information concerning your marketing preferences.

 

If you provide us with personal information about another person, you must ensure that before you provide us with their personal information, you have their agreement to do so and that they are aware of the ways in which we use personal information as set out in this Privacy Policy.
How do we use your personal information?
We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways:

• to respond to queries from you regarding the possible purchase of goods or services;
• to manage and administer the relationships between you and us
• to notify you about changes to our services and to otherwise communicate with you; for example, we will use your contact details in order to respond to any queries that you submit to us; and
• to obtain feedback from you regarding us; and
• to provide you with marketing material as below

In accordance with your preferences, we may also use your personal information to provide you with information about promotions and offers that may be of interest to you. The section below entitled "What choices do I have?" explains how you can change whether to receive this information.
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Your personal information may also be used by us, our employees, contractors or agents, in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you (including agreements between you and us or to protect our rights, property or safety or those of our customers, employees or other third parties.

 

With whom do we share your personal information?
In connection with the above uses of your personal information, we may share your personal information with third parties as described below. We will share your personal information for the purposes set out above and below.
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We may disclose your personal information to third parties in connection with our business activities, including in the following circumstances:

• We may pass your personal information to third party organisations that provide services to us (including assisting us with carrying out marketing activities).
• We may pass personal information to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity. We may also disclose personal information to the police and other law enforcement agencies in connection with the prevention and detection of crime.
• We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you or to protect our rights, property or safety or those of our customers, employees or other third parties;

Protecting your personal information
Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
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The transmission of information via the internet is not completely secure; this risk is not specific to our website and is common across the internet. We cannot guarantee the security of your data (including your personal information) transmitted to our website; any transmission is at your own risk.

What choices do I have?
If you think the personal information we hold about you is inaccurate or incorrect, you can request that we correct this information (including your marketing preferences) by writing to us using the details below.
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You can choose to stop receiving marketing emails or SMS messages from us by following the unsubscribe link and instructions on the respective marketing emails or SMS messages we send you.
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You can also choose to change your marketing preferences by writing to us using the details below.

 

Access to your personal information
The Data Protection Legislation gives you the right to access your personal information. To request access to your personal information, please contact us using the details below.
Right to be forgotten
You have the right to request that Betta Fit Auto Centre Limited deletes your personal data in certain circumstances. If you would like more information about this please contact us using the details below.
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Third Party sites
Our website contains links to other websites. This privacy policy applies only to our website, so visitors should always be aware when they are moving to another site and read the privacy statement of any site which collects personal information. We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from our website.
We do not pass on any personal information about our visitors to any other site (unless we have obtained your consent to do so). In addition, if you linked to a website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site and contact the owner or operator if you have any concerns or questions.

Cookies
Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
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The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.
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You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
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How to contact us
If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us by writing to us at: Data Protection Officer, Betta Fit Auto Centre Limited, Unit 2 Amber Centre Artic Way Giltbrook Notts NG16 2HS or emailing on [javascript protected email address]

What our customers are saying about us

I recently had my Audi S3 serviced - Rob was extremely helpful and professional, he took time to gives me detailed feedback about what had been done and how the bill was broken down - Excellent

Steve Smith

The quote was the best value I could find and the work carried out is great. I highly recommend them!

John Biggs

What a professional and friendly service. The Betta Fit team make a every effect to get you back on the road asap.

Jenny Brown